FAQ
Frequently asked questions for self help.
Sales and pre-sales
2
Can I - or How can I - upgrade
Download and Installation
158
Cannot start any Ability program - Windows error message (GPF)
34
Cannot uninstall/re-install - error message asking for a patch
25
How do I put an Ability icon onto the desktop
10
How do I remove the trial version?
8
What are the hardware/operating system requirements?
Product Keys, Activation, Registration
162
Invalid serial number
144
How to activate Ability Office version 5.0
152
Lost activation key, serial number, registration details - re-installation
153
Produkt-Aktivierung - Deutsch Version von Pearl
157
Error: a valid license cannot be found
Import/Export
126
Support for ODF and OOXML formats
121
Could not start print job when trying to create PDF file
50
Freeze after save to PDF
49
Error message on opening a PDF file in Ability
47
Error "W048F32W.DLL Not Found" (or similar)
45
Is it compatible with my old files?
44
How can I import MS Works files?
43
What are the full import/export options?
Printing
138
Small print preview or wrong page size in Write
166
Printer not activated, error code - 30 when printing to PDF
Write
55
All I can see is the page - the menus have disappeared
70
How to make a page border
132
Large cursor and letters appear vertical
69
Can the spell checker from Write be used in Outlook Express?
65
How do I insert a non-breaking space?
142
Can I password protect my Write documents
64
The receiver cannot read emails from Write
67
European characters on a UK/US keyboard
66
About the Write Backup file (ABK)
Database
71
"Syntax error in query" in Database
123
How do I insert a row in database (and how to set a default sort order)
125
Parameter entry before running queries
140
Database limits (maximum number of records etc)
128
Emailing from a database form
131
Creating filters based on Time
81
Can Database be used with MySQL
72
How do I connect to an Ability Database with ASP?
80
Database compatibility with MDB
83
How to create a Switchboard
78
How to import ASCII text
84
Default sort order
82
Creating a database of hyperlinks
77
Quick Database tutorial
76
How do I fill a sheet of labels with the same address
74
How do I create address lables
73
Multiple fields on the last line of Address label
Spreadsheet
86
Black cells appears black after import from Excel
88
How to turn on/off the spreadsheet grid (and other display and print properties)
141
Can I password protect my files
90
Best Fit Line/Regression Line Example
Macros and Automation
129
How to create a simple database search button
96
How to use macro buttons to link Database forms
97
Automating printing of envelopes
103
How to create a control panel (or switchboard) in Database
101
Run macros from Hyperlinks
102
How to run a macro as an application starts/Autoexecute macros
104
How to create a toolbar button to start external applications
99
Use Spreadsheet to create Excel xls
95
How to use Programmable Forms
98
How to search and replace in Write
94
Write macro to delete previous/next word
93
Sending "any" keys to an application
100
Start Database and open a form
General
146
How to find the build version
154
Windows 8 and Launcher
164
Wir unterstützen nur Ability Office
114
Associating files (Excel, Word and others) with Ability applications
139
Technical Support Policy
105
What are the limitations of Ability Office compared to Microsoft Office?
109
Trying to open a file and the Ability logo stays on screen
115
General File/Send problems
116
File Association trouble-shooter
117
How to provide the right information
Photoalbum
124
Where does Photoalbum store descriptions and notes