FAQ
Frequently asked questions for self help.
Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.
Search results
Download and Installation
8
What are the hardware/operating system requirements?
10
How do I remove the trial version?
25
How do I put an Ability icon onto the desktop
34
Cannot uninstall/re-install - error message asking for a patch
158
Cannot start any Ability program - Windows error message (GPF)
Product Keys, Activation, Registration
157
Error: a valid license cannot be found
144
How to activate Ability Office version 5.0
153
Produkt-Aktivierung - Deutsch Version von Pearl
162
Invalid serial number
Import/Export
47
Error "W048F32W.DLL Not Found" (or similar)
43
What are the full import/export options?
44
How can I import MS Works files?
50
Freeze after save to PDF
126
Support for ODF and OOXML formats
121
Could not start print job when trying to create PDF file
45
Is it compatible with my old files?
49
Error message on opening a PDF file in Ability
Printing
166
Printer not activated, error code - 30 when printing to PDF
138
Small print preview or wrong page size in Write
Write
142
Can I password protect my Write documents
132
Large cursor and letters appear vertical
70
How to make a page border
69
Can the spell checker from Write be used in Outlook Express?
55
All I can see is the page - the menus have disappeared
67
European characters on a UK/US keyboard
66
Automatically saving your work
64
The receiver cannot read emails from Write
65
How do I insert a non-breaking space?
Database
123
How do I insert a row in database (and how to set a default sort order)
128
Emailing from a database form
131
Creating filters based on Time
140
Database limits (maximum number of records etc)
125
Parameter entry before running queries
71
"Syntax error in query" in Database
84
Default sort order
83
How to create a Switchboard
82
Creating a database of hyperlinks
81
Can Database be used with MySQL
80
Database compatibility with MDB
78
How to import ASCII text
77
Quick Database tutorial
73
Multiple fields on the last line of Address label
76
How do I fill a sheet of labels with the same address
74
How do I create address lables
72
How do I connect to an Ability Database with ASP?
Spreadsheet
86
Black cells appears black after import from Excel
88
How to turn on/off the spreadsheet grid (and other display and print properties)
90
Best Fit Line/Regression Line Example
141
Can I password protect my files
Macros and Automation
98
How to search and replace in Write
129
How to create a simple database search button
97
Automating printing of envelopes
102
How to run a macro as an application starts/Autoexecute macros
101
Run macros from Hyperlinks
103
How to create a control panel (or switchboard) in Database
104
How to create a toolbar button to start external applications
100
Start Database and open a form
99
Use Spreadsheet to create Excel xls
96
How to use macro buttons to link Database forms
95
How to use Programmable Forms
94
Write macro to delete previous/next word
93
Sending "any" keys to an application
General
146
How to find the build version
164
Wir unterstützen nur Ability Office
120
No toolbar or menu visible
139
Technical Support Policy
119
What license agreement does Ability operate under
117
How to provide the right information
115
General File/Send problems
114
Associating files (Excel, Word and others) with Ability applications
109
Trying to open a file and the Ability logo stays on screen
116
File Association trouble-shooter
105
What are the limitations of Ability Office compared to Microsoft Office?
154
Windows 8 and Launcher
Photoalbum
124
Where does Photoalbum store descriptions and notes