FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Search results

Download and Installation
8 What are the hardware/operating system requirements?
10 How do I remove the trial version?
25 How do I put an Ability icon onto the desktop
34 Cannot uninstall/re-install - error message asking for a patch
158 Cannot start any Ability program - Windows error message (GPF)

Product Keys, Activation, Registration
157 Error: a valid license cannot be found
144 How to activate Ability Office version 5.0
153 Produkt-Aktivierung - Deutsch Version von Pearl
162 Invalid serial number

Import/Export
47 Error "W048F32W.DLL Not Found" (or similar)
43 What are the full import/export options?
44 How can I import MS Works files?
50 Freeze after save to PDF
126 Support for ODF and OOXML formats
121 Could not start print job when trying to create PDF file
45 Is it compatible with my old files?
49 Error message on opening a PDF file in Ability

Printing
166 Printer not activated, error code - 30 when printing to PDF
138 Small print preview or wrong page size in Write

Write
142 Can I password protect my Write documents
132 Large cursor and letters appear vertical
70 How to make a page border
69 Can the spell checker from Write be used in Outlook Express?
55 All I can see is the page - the menus have disappeared
67 European characters on a UK/US keyboard
66 Automatically saving your work
64 The receiver cannot read emails from Write
65 How do I insert a non-breaking space?

Database
123 How do I insert a row in database (and how to set a default sort order)
128 Emailing from a database form
131 Creating filters based on Time
140 Database limits (maximum number of records etc)
125 Parameter entry before running queries
71 "Syntax error in query" in Database
84 Default sort order
83 How to create a Switchboard
82 Creating a database of hyperlinks
81 Can Database be used with MySQL
80 Database compatibility with MDB
78 How to import ASCII text
77 Quick Database tutorial
73 Multiple fields on the last line of Address label
76 How do I fill a sheet of labels with the same address
74 How do I create address lables
72 How do I connect to an Ability Database with ASP?

Spreadsheet
86 Black cells appears black after import from Excel
88 How to turn on/off the spreadsheet grid (and other display and print properties)
90 Best Fit Line/Regression Line Example
141 Can I password protect my files

Macros and Automation
98 How to search and replace in Write
129 How to create a simple database search button
97 Automating printing of envelopes
102 How to run a macro as an application starts/Autoexecute macros
101 Run macros from Hyperlinks
103 How to create a control panel (or switchboard) in Database
104 How to create a toolbar button to start external applications
100 Start Database and open a form
99 Use Spreadsheet to create Excel xls
96 How to use macro buttons to link Database forms
95 How to use Programmable Forms
94 Write macro to delete previous/next word
93 Sending "any" keys to an application

General
146 How to find the build version
164 Wir unterstützen nur Ability Office
120 No toolbar or menu visible
139 Technical Support Policy
119 What license agreement does Ability operate under
117 How to provide the right information
115 General File/Send problems
114 Associating files (Excel, Word and others) with Ability applications
109 Trying to open a file and the Ability logo stays on screen
116 File Association trouble-shooter
105 What are the limitations of Ability Office compared to Microsoft Office?
154 Windows 8 and Launcher

Photoalbum
124 Where does Photoalbum store descriptions and notes