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Knowledge base article 78
How to import ASCII textASCII or plain text must include a header line denoting field names. An example of the ideal format is as follows:
"FirstName", "LastName",
"Company", "Age"
"Phil", "Roach", "Ability Plus Software", 37
"John", "Speak", "", 45
"Charles", "Stuart", "House of Stuart", 498
Notes:
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It is good practice to surround text fields by double quotes
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If a text field is blank, still enter both sets of quotes (see line 3 in above example)
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Numeric fields do not require quotes
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Each record must begin on a new line
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Commas must be used to separate fields
You can check the format of the data you are trying to import using Notepad (Start/Programs/Accessories/Notepad). If necessary, manually add the field names at the top of the data.