Frequently asked questions for self help.
Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.
Download and Installation
185 Windows installer error 1638
171 Additional Version 8 downloads
158 Cannot start any Ability program - Windows error message (GPF)
172 Alternate install for version 8
170 Installer "cannot find MSI"
181 Microsoft Defender paranoid mode
8 What are the hardware/operating system requirements?
Product Keys, Activation, Registration
176 Cannot find serial number
180 Change of email address after activation
173 Activation required on each run of an Ability application (after successful activation)
186 My email has changed - how does this affect activation?
174 Error or problem when activating the software
169 Activation state invalid
168 Help About shows "Trial" rather than serial number
188 The serial number is valid but is for an earlier version
179 Toolbar update warning message on starting Spreadsheet