FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Search results

Download and Installation
185 Windows installer error 1638
172 Alternate install for version 8
171 Additional Version 8 downloads
170 Installer "cannot find MSI"
181 Microsoft Defender paranoid mode
158 Cannot start any Ability program - Windows error message (GPF)
8 What are the hardware/operating system requirements?

Product Keys, Activation, Registration
180 Change of email address after activation
176 Cannot find serial number
174 Error or problem when activating the software
173 Activation required on each run of an Ability application (after successful activation)
169 Activation state invalid
168 Help About shows "Trial" rather than serial number

Import/Export
49 Error message on opening a PDF file in Ability
148 Error "W048F32W.DLL Not Found" (or similar)

Write
175 Crash on saving/opening a file
151 Spell check language options

Spreadsheet
179 Toolbar update warning message on starting Spreadsheet

General
119 What license agreement does Ability operate under
120 No toolbar or menu visible
139 Technical Support Policy