FAQ

Frequently asked questions for self help.

Knowledge base article 168

Help About shows "Trial" rather than serial number

The problem is caused by a missing registry key. This will be solved in a future update of Ability. In the meantime, no action needs to be taken - if you start Ability and are not prompted to activate, then trial mode is turned off.

This problem has been resolved in versions 8.0.4 or later. Please see Help/Check for updates to see if you have latest.

Just to be clear, the above is purely cosmetic and will have no effect on the running of the software.