Frequently asked questions for self help.
Knowledge base article 169Activation state invalid
This may happen after an incomplete install/uninstall sequence - should be a very rare occurrence.
To clean up activation state, please follow these steps.
- Uninstall Ability Office
- Start REGEDIT (enter REGEDIT in the Windows search box)
- Navigate to and delete:
- Re-install Ability.
Note: 32 bit Windows does not have the WOW6432Node key so navigate to:
Note: for earlier versions of Ability, navigate to appropriate version key i.e.:
Any further problems, please contact support.