FAQ
Frequently asked questions for self help.
Knowledge base article 169
Activation state invalidThis may happen after an incomplete install/uninstall sequence - should be a very rare occurrence.
To clean up activation state, please follow these steps.
- Uninstall Ability Office
- Start REGEDIT (enter REGEDIT in the Windows search box)
- Navigate to and delete:
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ability 8.0
or
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ability 7.0
- Re-install Ability.
HKEY_LOCAL_MACHINE\SOFTWARE\Ability 8.0
Any further problems, please contact support.