Frequently asked questions for self help.
Sales and pre-sales
2 Can I - or How can I - upgrade
Download and Installation
173 Activation required on each run of an Ability application
170 Installer "cannot find MSI"
165 Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing
Product Keys, Activation, Registration
174 Error or problem when activating the software
169 Activation state invalid
167 Activation requested on every run (after successful activation)
152 Lost activation key, serial number, registration details - re-installation
176 Cannot find serial number
148 Error "W048F32W.DLL Not Found" (or similar)
161 Can't Preview/Print or Save to PDF all the slides in a presentation