FAQ

Frequently asked questions for self help.

Sales and pre-sales
2 Can I - or How can I - upgrade

Download and Installation
173 Activation required on each run of an Ability application
170 Installer "cannot find MSI"
165 Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing

Product Keys, Activation, Registration
169 Activation state invalid
167 Activation requested on every run (after successful activation)
174 Error when activating the software

Import/Export
148 Error "W048F32W.DLL Not Found" (or similar)

Printing
166 Printer not activated, error code - 30 when printing to PDF

Write
151 Spell check language options

Presentation
161 Can't Preview/Print or Save to PDF all the slides in a presentation