Frequently asked questions for self help.
Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.
Download and Installation
185 Windows installer error 1638
170 Installer "cannot find MSI"
181 Microsoft Defender paranoid mode
183 Additional Ability Office 11 installs
184 Alternate installation for version 11
Product Keys, Activation, Registration
186 My email has changed - how does this affect activation?
176 Cannot find serial number
174 Error or problem when activating the software
173 Activation required on each run of an Ability application (after successful activation)
180 Change of email address after activation
169 Activation state invalid
188 The serial number is valid but is for an earlier version
182 Microsoft Access database engine installation