FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

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Download and Installation
185 Windows installer error 1638
183 Additional Ability Office 11 installs
181 Microsoft Defender paranoid mode
184 Alternate installation for version 11
170 Installer "cannot find MSI"

Product Keys, Activation, Registration
173 Activation required on each run of an Ability application (after successful activation)
169 Activation state invalid
180 Change of email address after activation
176 Cannot find serial number
174 Error or problem when activating the software

Import/Export
49 Error message on opening a PDF file in Ability
148 Error "W048F32W.DLL Not Found" (or similar)

Write
151 Spell check language options
175 Crash on saving/opening a file

Database
182 Microsoft Access database engine installation

General
120 No toolbar or menu visible
139 Technical Support Policy
119 What license agreement does Ability operate under