FAQ
Frequently asked questions for self help.
Download and Installation
8
What are the hardware/operating system requirements?
177
Alternate install for version 10
173
Activation required on each run of an Ability application
170
Installer "cannot find MSI"
165
Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing
178
Additional version 10 installs
Product Keys, Activation, Registration
176
Cannot find serial number
174
Error or problem when activating the software
168
Help About shows "Trial" rather than serial number
167
Activation requested on every run (after successful activation)
152
Lost activation key, serial number, registration details - re-installation
Import/Export
121
Could not start print job when trying to create PDF file
49
Error message on opening a PDF file in Ability
Write
175
Crash on saving/opening a file
Spreadsheet
88
How to turn on/off the spreadsheet grid (and other display and print properties)
General
120
No toolbar or menu visible
109
Trying to open a file and the Ability logo stays on screen
105
What are the limitations of Ability Office compared to Microsoft Office?
139
Technical Support Policy
114
Associating files (Excel, Word and others) with Ability applications