FAQ

Foire aux questions pour l'auto-assistance.

Veuillez jeter un coup d'œil aux questions (et réponses) courantes dans la liste par défaut. Si vous ne trouvez pas ce que vous cherchez, commencez par sélectionner votre version Ability Office , puis affinez-la en saisissant le texte de recherche et/ou la catégorie.

Article de la base de connaissances 165

Cannot start Ability — api-me-win-crt-runtime-l1-1-0.dll missing

Applies to Windows 8 and earlier. This can happen if Windows Update has not installed all the latest updates or a failure has occurred while the updates have been installing.

api-me-win-crt-runtime-l1-1-0.dll is a Microsoft C runtime file that Abiltiy requires.

Solution 1: Run Windows Updates until all outstanding updates are applied. This is the recommended solution.

Solution 2: Install the runtime update directly:

https://www.microsoft.com/en-us/download/details.aspx?id=53840

Further information: please see Microsoft's answer to this problem:

https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/system-error-api-ms-win-crt-runtime-l1-1-0dll/9168ba82-f545-4319-b77b-dc2436d51e91