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Frequently asked questions for self help.

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Knowledge base article 173

Activation required on each run of an Ability application (after successful activation)

Cause is a missing registry key - Windows should have a record of where the program data folder is in the registry.

To check and fix:

Start REGEDIT (type this into the Windows search box)
Navigate to:
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
Check for the existence of the key "Common AppData". Note this should point to your local drive's c:\ProgramData.
If this key does not exist, create it as follows:
Right-click over Shell Folders and select New/String Value
For the name, enter: Common AppData
Double click on the new entry and set value to: C:\ProgramData
Reactivate Ability.