FAQ

Frequently asked questions for self help.

Please take a quick look at common questions (and answers) in the default list. If you can't find what you're looking for, start off by selecting your Ability Office version and then narrow it down by entering search text and/or category.

Search for

Select category

Select software version

Knowledge base article 127

Windows Vista issues

The following are known issues with Windows Vista for Ability Office 4.15 and below. These issues have been addressed in the 4.16 update. Start any Ability application and select Help/Check for updates to get 4.16.

Ability PDF driver does not install. Status: fixed.
File/New in spreadsheet shows each template twice. Status: fixed.
Can't enter activation key. A workaround is to disable User Account Control (see Control Panel/User Accounts) temporarily and then enter activation key. This only affects downloaded trial versions where the user goes on to purchase an unlock key. Status: fixed.
Database forms show with entry area and box offset. Status: fixed.