Frequently asked questions for self help.

Knowledge base article 162

Invalid serial number

Error message relating to invalid serial number or similar on entering the serial number for version 5 of Ability.

Most likely cause: a typing mistake on entering the serial number.

Most likely other cause: a different skew of Ability is installed to the one matching the serial number.

Solution to both of the above: use the serial number validator to check the serial number - typos will be corrected and a download link for validated serial numbers will be given.

Serial Number Validator