Frequently asked questions for self help.
Knowledge base article 152Lost activation key, serial number, registration details - re-installation
Please login to our website to view your serial numbers and activation details:
If you haven't created an account, you can do so at the login page.
Please note: we can only match by the email address you login in with. If you have activated using an old/different email address, we many not be able to match the activation to your current email address. If in doubt, contact support with details on old/new email addresses.